Privacy Policy
Effective Date: [Insert Date]
1. Introduction
Welcome to The Dispute Coach. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, and software.
2. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: Name, email address, phone number, mailing address, and payment details when you register for our services.
- Usage Data: We collect information about how you interact with our website, including IP addresses, device type, browser type, and activity logs.
- Communications: Any messages, feedback, or customer support requests you send us.
3. How We Use Your Information
We use your information for the following purposes:
- To create and manage your account.
- To provide our credit dispute software and generate dispute letters.
- To process payments and manage subscriptions.
- To communicate with you regarding updates, customer support, and educational content.
- To improve our services and develop new features.
- To comply with legal and regulatory requirements.
4. How We Protect Your Information
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure data encryption in transit and at rest.
- Access restrictions and authentication controls.
- Regular security audits and monitoring.
5. Data Sharing and Third Parties
We do not sell or rent your personal data. However, we may share information with trusted third parties under these conditions:
- Credit Monitoring Services: If you link your IdentityIQ account, we may access limited credit-related data to assist with dispute generation.
- Payment Processors: We use secure third-party providers (e.g., Stripe) to process transactions.
- Legal Compliance: We may disclose information if required by law, such as to comply with subpoenas or legal investigations.
6. Your Rights & Choices
You have the following rights regarding your data:
- Data Deletion: You can request deletion of your account and associated data, subject to legal requirements.
- Marketing Opt-Out: You can unsubscribe from marketing emails at any time.
7. Subscription & Account Termination
- You may cancel your subscription at any time. However, canceling your subscription with The Dispute Coach does not cancel your IdentityIQ credit monitoring account, as they are separate services.
- We are not responsible for third-party subscriptions, and you must cancel directly with them if needed.
8. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: info@thedisputecoach.com
